In business, there are moments when someone breaks an agreement, breaks trust or clearly does the wrong thing. I often see an internal decision emerge afterwards:“I have to be right.” From that moment on, the situation is no longer controlled, but the situation takes control of the person and the matter is lost in the
How much does justice cost? Read More »
Recently, a client described surviving through his coping strategies. Through not letting people get too close because people might leave, betray. So it is safer not to get too deeply attached to someone. He has had experiences in his life where loved ones and confidants have disappeared from his life or betrayed him. Maybe it
I believe that all supporters of leaders, whatever their job title, have heard this time and time again, that they would like to have techniques and ways to quickly increase accountability, performance, turnover, profits. And I understand that desire, and as a management trainer it would be very easy to fall into that trap –
Give me the techniques that will increase your turnover many times over! Read More »
This is something many people have thought or said about managers who come back from management training and start behaving strangely. People can tell when a manager who’s been trained is going to use some kind of tool on them. People are not machines and managers should not use TOOLS on people. One of the
“He must have been in training. It’ll pass!” Read More »
Part of the journey of going through one dietary programme is taking a break from added sugars. This means that eating at most places will be challenging and you will need to be precise about what you want. A couple of weeks ago, I happened to be eating at a restaurant in Tallinn and asked
Is creativity a manager’s tool? Read More »
As a trainer, I enjoyed working for many years with start-up managers, until at one point I got tired and wanted to focus more on introducing a new management philosophy with experienced managers. A couple of days ago I did the ABC of Leadership training again after a long time and again enjoyed this kind
My rediscovered passion: the ABCs of leadership Read More »
A salaried driver and a salaried employee have each sold 40 hours to the employer. No more. Namely, I meet from time to time with responsible managers who are constantly available through all possible channels, in the evenings, during holidays and on weekends. Also, when training managers, I always have to remind myself that if
Max 40-hour working week also applies to drivers! Read More »
The connection between each other and the target is poor? Improving these issues is often on the desk of human resource managers as cultural managers. However, in large organisations, the focus tends to fade away as management levels move up the hierarchy, and reviews of engagement surveys become ‘filling in the blanks’. Next year, the
Is people’s commitment low? Read More »
The results are good at best, the people are smart, the processes are in place, but still something is out of place. There is a tension in the air that goes unmentioned, there is a lot of talk in meetings, but not about what really matters. The feedback culture is polite but not honest. People
Why are many organisations tired? Read More »
Too many meetings and not enough good practice documents for meetings? If a person spends more than 20% of their time in meetings, Peter Drucker says, the organisation is sick. I agree. Meetings are often held in order to “keep the pulse beating”, “share information”, etc. But often a meeting is a way to escape
Too many meetings? Read More »
